Your online transaction takes place in real-time as you place order, and all the information is encrypted with the industry standard Secure Socket Layers technology. By the time we receive the order, the transaction is authorized and the funds only clear when the goods have been dispatched. Your financial details are kept on an encrypted accounts system and to enhance efficiency are only accessed when you make a new order. Lovetoysdirect.co.uk has created this privacy statement in order to demonstrate our firm commitment to privacy.

What information do we collect?

When you place an order we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide

What do we do with the information?

We will use the information to process orders and to provide a more personal shopping experience. We may use this information to tell you about changes to our website and to let you know about any new products.

What about "cookies"?

"Cookies" are small pieces of information that are stored on your computers hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser.

What about my IP address?

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. Our site uses cookies to keep track of your shopping cart. Our site uses an order form for customers to request information, products, and services. We collect visitors contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customers contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.